WHY TRAIN EMPLOYEES?
Proof of employee training is the first defense in a Dramshop lawsuit in North Carolina. Training employees on alcohol beverage sales and service is one of the most important responsibilities of business owners. In legal terms this is referred to as “Duty of Care”.
What is Duty of Care?
The law says that if it is reasonably foreseeable that you might suffer some sort of harm (intoxication for example) or loss (death for example) because of something someone else does , (selling to intoxicated persons, for example) then that person owes you a duty of care. This means someone must act with a reasonable standard of care. There are certain “duties” employees are expected to perform with respect to selling and serving alcohol. If this person does not follow their standard of care, and you suffer harm or loss as a result, then they have been negligent.
You cannot eliminate liability but there are many things you can do to “manage” your liability. Training is the first step!
Our ARRT class covers all of the high liability issues. Some of the topics covered include: sales to underage, sales to intoxicated patrons, signs of intoxication, intervention techniques, hours of sale, Dram Ship liability, acceptable forms of identification and more.
To schedule your ARRT (Alcohol Risk Reduction Training) class today, call 980-272-2171.